Our Guarantee

If we fail to deliver on our promise to you, we will provide you with free strata management services for one month.

We will:

Always be professional, courteous, thoughtful and respectful in all of our communications with you

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Respond to phone and email enquiries within 1 business day (sooner for emergencies)

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Undertake continued professional development to ensure that we are up to date with industry changes

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Organise your Annual General Meeting within 2 months of the end of your financial year (*)

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Issue notices and agendas for General Meetings at least 3 weeks prior to the meeting date (*)

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Issue minutes of all meetings to the council within 2 weeks of the meeting (earlier if required)

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Seek advice annually from a qualified insurance broker as to your best options for your insurance renewal

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Issue work orders and quote requests within 1 business day of the request, with emergencies attended to immediately

(*) Subject to instructions from the council of owners

We want to provide you with the very best strata management service that helps you get the best out of strata life.