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Our Guarantee
If we fail to deliver on our promise to you, we will provide you with free strata management services for one month.
We will:
Always be professional, courteous, thoughtful and respectful in all of our communications with you
Respond to phone and email enquiries within 1 business day (sooner for emergencies)
Undertake continued professional development to ensure that we are up to date with industry changes
Organise your Annual General Meeting within 2 months of the end of your financial year (*)
Issue notices and agendas for General Meetings at least 3 weeks prior to the meeting date (*)
Issue minutes of all meetings to the council within 2 weeks of the meeting (earlier if required)
Seek advice annually from a qualified insurance broker as to your best options for your insurance renewal
Issue work orders and quote requests within 1 business day of the request, with emergencies attended to immediately
(*) Subject to instructions from the council of owners
We want to provide you with the very best strata management service that helps you get the best out of strata life.
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