If we fail to deliver on our promise to you, we will provide you with free strata management services for one month.
Always be professional, courteous, thoughtful and respectful in all of our communications with you
Respond to phone and email enquiries within 1 business day (sooner for emergencies)
Undertake continued professional development to ensure that we are up to date with industry changes
Organise your Annual General Meeting within 2 months of the end of your financial year (*)
Issue notices and agendas for General Meetings at least 3 weeks prior to the meeting date (*)
Issue minutes of all meetings to the council within 2 weeks of the meeting (earlier if required)
Seek advice annually from a qualified insurance broker as to your best options for your insurance renewal
Issue work orders and quote requests within 1 business day of the request, with emergencies attended to immediately
(*) Subject to instructions from the council of owners
We want to provide you with the very best strata management service that helps you get the best out of strata life.